FC-193-26-RFP - Client Services (aka) Service Desk/Client Services
Background The State of Maryland, through its Department of Information Technology (DoIT), is issuing this Request for Proposals (RFP) to acquire Client Services, specifically a Service Desk and related IT support services. The goal is to enhance the efficiency and effectiveness of IT service delivery to State residents and agency staff, ensuring a high-quality customer experience. The cont…
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