70-M0087-26-CP404 - Implementation, continued development, and support of the City's utility billing system
The City of Santa Fe Public Utilities Department is amending an existing contract to implement and further develop its new utility billing system (CIS Infinity). The Phase 2 work adds interfaces (including conservation/customer contact center tools), electronic bill pay (EBPP) payment integration, scheduling functionality, business-process review, utility rate/tier configuration, and onsite su…
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