RFP 160190 Statewide Toll Customer Service Center Operations
Background The Commonwealth of Virginia, through the Virginia Department of Transportation (VDOT), is issuing this Request for Proposals (RFP # 160190) to solicit sealed proposals for the operation, support, and expansion of a statewide electronic toll and pay-by-plate (PBP)/violations processing Customer Service Center (CSC).
VDOT has operated a CSC since 1996, serving as the custome…
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