RFQ for SaaS ITSM Platform
Background The Oregon Department of Transportation (ODOT) is issuing this Request for Quotes (RFQ) to procure a solution for replacing its current Information Technology Service Management (ITSM) software. The goal is to implement a cloud-based Software-as-a-Service (SaaS) platform that meets ODOT's ITSM requirements, including the migration from BMC Remedy 8.1.02 to the new system. The selec…
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