Scout | 85826P0001-Outsourced Contact Center Services For Nyc 311

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85826P0001-Outsourced Contact Center Services For Nyc 311

Background The NYC Office of Technology and Innovation (OTI) is seeking a qualified vendor to provide comprehensive contact center solutions for NYC311, New York City's essential non-emergency customer service platform. NYC311 connects residents, businesses, and visitors to government services and information across various communication channels. The goal of this solicitation is to ensure hi…

Source

Agency: Nyc Information Technology And Telecommunications (doitt)

Dates

Response Deadline: July 2, 2026

Eligibility

government

location:new_york

Supporting Links

Documents

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