Enabling Data Analysis, Situational Awareness and Cyber Security for NG911 Public Safety Answering Points (PSAP)
This grant opportunity seeks innovative solutions to improve the detection and reporting of 911 system outages by developing a secure method to collect and share emergency call metadata while adhering to data privacy rules. The aim is to enhance emergency call centers, or PSAPs, and their transition to Next Generation 911 Systems across the U.S. by allowing efficient data sharing via interconn…
Over the last five years, there has been an increase in the frequency of 911 outages due to human error, damaged infrastructure, and cyber incidents. Currently, there is no clear process to automatically detect, alert and report 911 system outages, or collect statistics on call data, and the rep…
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